職位描述
簡介
- The Sales Assistant is responsible for assisting in sales activities, managing customer inquiries, maintaining product displays, and ensuring a smooth sales experience. They work closely with the sales team to achieve sales goals and enhance customer satisfaction.
- Key Responsibilities:
- Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Answer product-related questions and provide recommendations based on customer needs.
- Address customer complaints and resolve issues promptly.
- Sales Support:
- Help the sales team with administrative tasks such as order processing and updating customer records.
- Monitor inventory levels and assist with restocking and organizing product displays.
- Process sales transactions accurately.
- Product Knowledge:
- Maintain up-to-date knowledge of products, services, and promotions.
- Provide product demonstrations and explain features and benefits to customers.
- Sales Goals:
- Support the achievement of sales targets by promoting products and services.
- Assist in the preparation of sales reports and track performance metrics.
- Administrative Tasks:
- Maintain accurate sales records and files.
- Assist in the coordination of sales events, promotions, and marketing activities.
- Team Collaboration:
- Work closely with the sales team to ensure smooth operations and meet overall sales objectives.
- Attend training sessions to enhance product knowledge and sales techniques.
職位要求
- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
- Previous experience in retail or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic knowledge of sales principles and customer service practices.
- Proficiency in using sales software and Microsoft Office Suite.
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