Call Center Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Manage incoming calls and assist customers with inquiries.
- Provide accurate information about products and services.
- Resolve customer complaints promptly and effectively.
- Document interactions in the database and follow up as needed.
- Meet performance metrics and maintain a positive attitude.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, provide support, and resolve issues efficiently.
- Working Conditions: Fast-paced call center environment, may require shift work.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Mangulabnan Trixia Mae
HR OfficerMiranda HR
Reply 0 Times Today
Working Location
StarTek International. 69 Jupiter, Makati City, Metro Manila, Philippines
Posted on 31 July 2025
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