Call Center Representative
Dempsey Resource Management Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Manage inbound and outbound calls effectively.
- Provide excellent customer service by addressing inquiries and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery.
- Meet call handling targets and performance metrics.
- Demonstrate effective communication and problem-solving skills.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: Less than 1 year of experience in BPO industry in Blend Financial Account local or international, willing to work onsite or office based, full-time, USA time, shifting schedule.
- Willing to undergo 1 month paid training after passing the final interview
- Skills and Competencies: Proficient in English (USA or British Accent is advantage) can type 100 words per minute, strong customer service, problem-solving abilities, teamwork, familiarity with Salesforce, and call center operations.
- Working Conditions: Office environment, potential for shift work, and high call volume.
- Qualities and Traits: Empathetic, adaptable, resilient, and an excellent communicator.
HR Vilma Dempsey
Talent Acquisition ManagerDempsey Resource Management Inc.
Reply 0 Times Today
Working Location
Robinsons Summit Center (RSC). 6783 Ayala Ave, Makati City, Metro Manila, Philippines
Posted on 23 June 2025
Explore similar jobs
View more similar jobsCall Center Representative
Miranda HRC$362-482[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Kriszelle MangulabnanHR Officer
Call Center Representative
Neksjob PhilippinesC$482-723[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center RepresentativeUrgent
JetSon Manpower AgencyC$482-723[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
Lovely Joy ZamudioRecruiter
Customer Service Representative
Crescendo Staffing and Business Consulting Inc.C$482-723[Monthly]
On-site - MakatiNo Exp RequiredBachelorFull-time
Mark Christian de GuzmanHR Officer
Call Center Representative
Interpacific Transit Inc.C$482-723[Monthly]
On-site - MakatiFresh Graduate/StudentBachelorFull-time
Interpacific TransitAccounting Asst.
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
