CSR - Blended (Open for Fresh Graduates)
E-Solutions IT Services
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
簡介
- Handle customer inquiries via calls, chats, and emails related to billing and account concerns.
- Assist with payment issues, invoice reviews, and basic financial transactions.
- Maintain accurate customer records and ensure timely resolution of concerns.
- Escalate complex issues while providing consistent follow-through.
- Follow company policies and ensure data accuracy and confidentiality.
職位要求
- Graduate of Finance, Accounting, Marketing, or related course.
- 1+ year relevant experience (not required)
- Strong communication and customer service skills.
- Basic knowledge of billing or accounting processes.
- Proficient in Excel and familiar with CRM tools.
- Able to work in a blended (voice/non-voice) and fast-paced environment.
Mary Joy Glocel Geulin
HR OfficerE-Solutions IT Services
今天回覆 0 次
工作地址
WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines
發布於 28 July 2025
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