Chat Support

GameOne PH

Urgent
C$481-601[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, SSS/GSIS

Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Answer and Assist customers on their concerns and inquiries in an accurate and timely manner via Chat or call if required
  • Assist customers and Process Same Day Delivery Orders
  • Monitor customer complaints on social media and reach out to provide assistance
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Follow up with customers to ensure their issues are resolved
  • Test Defective Returned items and Process it for RMA
  • Check Promos and Update Prices on Ecommerce Platforms

Requirements

  • Education: Bachelor's (Preferred)
  • Experience: Customer Service Representative: 1 year (Required)
ComplianceComputer LiterateCustomer Oriented
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HR OfficerGameOne PH

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Working Location

6th floor, 115 Harvard. 115 Harvard, Cubao, Quezon City, 1109 Metro Manila, Philippines

Posted on 05 April 2025

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