E-commerce Manager

MSM-HK TELECOM TECHNOLOGY

C$2-2.2K[月絊]
オンサむト - マニラ幎以䞊幎未満の経隓孊歎䞍問正瀟員
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職務内容

説明

Job Summary:

As an E-commerce Manager, you will be responsible for overseeing and implementing our online sales strategies to drive revenue growth and enhance the overall customer experience.

Responsibilities:

1. Designing special offers like bundle deals, flash sales, or holiday promotions (e.g., discounts on wireless chargers during tech events).

2. Setting sales targets for different product categories (like phone cases, chargers, and headsets) and working to meet or exceed them.

3. Categorizing products effectively (by phone model, type of accessory, brand, price range) so customers can easily find what they're looking for.

4. Running paid ads on platforms like Google, Facebook, or Instagram, targeting specific audiences (e.g., people who have recently purchased a new phone).

5. Engaging with potential customers through social media channels, sharing promotions, user-generated content (e.g., customers showing off their accessories), and collaborations with influencers in the tech or lifestyle space.

6. Ensuring that the website is integrated with marketplaces like Shopee or Lazada and Tiktok (if applicable), and ensuring the stock and orders are synchronized across all channels.

7. Regularly monitoring KPIs like conversion rate, cart abandonment rate, customer lifetime value, and product performance (e.g., how well certain accessories like wireless earbuds or power banks are selling).

8. Providing insights to management on product performance, campaign results, and areas for improvement in the overall e-commerce strategy.

9. Sending out targeted emails to inform customers about new arrivals, exclusive deals, or products related to their past purchases (e.g., recommending a matching case for a phone model they bought).

10. Offering proactive customer support, asking for product reviews, and encouraging customers to share their purchases on social media.

11. Analyzing what other e-commerce stores or brick-and-mortar stores are offering in terms of prices, new products, and promotions.

12. Being aware of new technologies, materials, and consumer preferences in the accessories market (e.g., rise in popularity of eco-friendly or sustainable phone cases).

13. Collaborating with marketing, design, logistics, and customer service teams to ensure seamless operations and consistent customer experience.

Skills:

  • Proficiency in e-commerce platforms (e.g., Shopee, Lazada, Tiktok).
  • Knowledge of digital marketing strategies and tools.
  • Strong project management skills.
  • Excellent communication and interpersonal skills.

Results-driven with a focus on achieving and exceeding sales targets.

Salary and Benefits

  • Salary Range: Php80,000.00 - Php90,000.00 per month.
  • Birthday month celebration every 18th of the month with free cakes and drinks
  • Chinese New Year
  • Sales Incentives
  • Company Christmas gift and events
  • Employee discount
  • Opportunities for promotion and career advancement.
  • Paid training and supplemental pay types including 13th month salary, anniversary bonus, overtime pay, performance bonus, and yearly bonus.

Schedule:

  • 8-hours shift, day shift, fixed schedule.

Join our team and be part of a dynamic company with a commitment to employee growth and success. Your contributions will directly impact our market presence and overall success.

Job Type: Full-time

Pay: Php80,000.00 - Php90,000.00 per month

Benefits:

  • Flexible schedule
  • Paid training

Schedule:

  • 8 hour shift
  • Day shift
  • Fixed shift

Supplemental Pay:

  • 13th month salary

芁件

Please refer to job description.

顧客関係管理
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Boss

HR ManagerMSM-HK TELECOM TECHNOLOGY

勀務地

417 Evangelista St. Quiapo, Manila, Barangay 307, Metro Manila, Philippines

掲茉日 08 April 2025

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