Customer Service Representative – Sun Life Global Solutions (BGC Site)
SMCS Outsourcing
Job Description
Benefits
Employee Recognition and Rewards
Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Handle inbound calls or emails from Sun Life clients regarding insurance and financial products
Provide accurate information and efficient resolutions to customer inquiries
Maintain confidentiality and accuracy in client records
Ensure compliance with company policies and industry standards
Collaborate with other departments to improve customer satisfaction
Job Requirements
With at least 12 months of Local or International BPO experience
College Level or higher
Excellent English communication skills (both oral and written)
Strong customer service and problem-solving abilities
Willing to work on a hybrid setup (BGC-based)
Can start between October 13–17
Jeneline Gonzales
HR ManagerSMCS Outsourcing
More than ten replies today
Working Location
Sun Life - BGC Client Service Center. G/F Sun Life Centre 5th Ave, cor Rizal Dr, Makati City, 1634 Metro Manila, Philippines
Posted on 08 October 2025
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51-100 Employees
BPO & Call Center
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