Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Employee of the Month Award, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Gym Membership, Parking Space
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide timely and accurate information regarding products and services.
- Resolve customer complaints and issues efficiently.
- Maintain customer records and document interactions.
- Collaborate with team members to enhance customer satisfaction.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: A Diploma in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service or a similar role.
- Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
- Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide product information.
- Working Conditions: Standard office environment; may require flexible hours.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a strong customer-focus.
kelvin ostan
HR OfficerMiranda HR
Reply 0 Times Today
Working Location
TaskUs Ortigas - Phoenix. 14F-16F, Cyber Omega, Pearl Dr, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
Posted on 01 September 2025
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