Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Time Off & Leave
Bereavement Leave, Family Medical Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and professionally.
- Maintain a positive attitude while working in a fast-paced environment.
- Document interactions and follow up as needed.
- Collaborate with team members to enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Strong customer service skills, proficiency in English, effective communication, and problem-solving abilities.
- Working Conditions: Office environment with standard working hours; potential for remote work.
- Qualities and Traits: Friendly, patient, proactive, detail-oriented, and a team player.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
1180 Building, Eastwood City Cyberpark. G Flr., Unit 103 International Centre For Inf, 1800, Eastwood Ave, Quezon City, 1110, Philippines
Posted on 18 June 2025
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501-1000 Employees
BPO & Call Center
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