Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

C$483-604[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Assist customers with inquiries and provide solutions.
  • Handle a high volume of calls efficiently and professionally.
  • Maintain accurate records of customer interactions.
  • Manage complaints and escalate issues when necessary.
  • Achieve individual and team performance targets.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Must have a High/Senior High School diploma.
  • Experience Level: No previous experience required; training will be provided.
  • Skills and Competencies: Strong English communication skills, active listening, and customer service orientation.
  • Working Conditions: Office environment, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, and a positive attitude are essential.
English Language
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Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

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Working Location

3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines

Posted on 15 July 2025

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