Call Center Representative
Alorica
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in training new staff and develop product knowledge.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment, may involve shift work.
- Qualities and Traits: Patience, empathy, and a customer-centric attitude are essential.
Edilbert Balla
Sourcing AssociateAlorica
Active today
Working Location
Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines
Posted on 18 June 2025
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Alorica
Series C
>1000 Employees
BPO & Call Center
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