Call Center Representative

Alorica

C$604-725[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely manner.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Assist in training new staff and develop product knowledge.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
  • Working Conditions: Office environment, may involve shift work.
  • Qualities and Traits: Patience, empathy, and a customer-centric attitude are essential.
English LanguageCustomer ServiceProblem SolvingTeam Player
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Edilbert Balla

Sourcing AssociateAlorica

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Working Location

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Posted on 18 June 2025

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Alorica

Series C

>1000 Employees

BPO & Call Center

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