Call Center Representative

StackPH

C$360-600[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund

  • Insurance Health & Wellness

    Dental Insurance, Health Care On-Site, Health Insurance

  • Perks Benefits

    Employee Discount, Gym Membership, Parking Space, Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Handle inbound and outbound customer calls professionally.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues effectively.
  • Maintain records of customer interactions.
  • Achieve performance metrics and targets.
  • Collaborate with team members to improve service quality.
  • Adapt to new processes and systems quickly.

Requirements

  • Educational Qualifications: Bachelor’s degree in any discipline.
  • Experience Level: Fresh graduates or students encouraged to apply.
  • Skills and Competencies: Excellent customer service skills, effective communication, and problem-solving abilities.
  • Working Conditions: Fast-paced environment, requires flexibility in shifts.
  • Qualities and Traits: Empathetic, patient, and able to work under pressure.
English LanguageCustomer ServiceTeam PlayerCall Centre
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Artuz Mark

HR ManagerStackPH

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Working Location

Robinsons Giga Tower. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 10 July 2025

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Pre-Series A

101-500 Employees

BPO & Call Center

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