Job Description

Responsibilities:

1. Accurately identify customer needs, quickly and effectively coordinate internal resources to meet customer demands.

2. Assist sales colleagues in increasing the market share of existing customer business and expanding new business opportunities.

3. Drive the operations delivery team to provide and optimize solutions for clients, ensuring high-quality delivery, and continuously improving customer acceptance rates and satisfaction.

4. Follow up and handle all relevant matters during the customer cooperation process, addressing any unexpected situations promptly and appropriately.

5. Utilize business knowledge and related expertise to provide timely solutions and optimization suggestions for customer challenges and pain points.

6. Timely and effectively follow up on customer payments, fee collections, etc., ensuring accuracy in order volume forecasting and the smooth progression of business operations.

There are two part-time commission-based job opportunities for you: Bifinance, which is a cryptocurrency exchange, and CoralPhone, a cryptocurrency cellphone. Which one do you prefer? If you are interested.

1. Responsible for product requirement analysis, system design, and database design;

2. Participate in product requirement analysis, delve into requirements, and study project technical details;

3. Write relevant technical documentation according to company standards;

4. Resolve challenging issues that arise in projects and optimize system performance;

5. Regularly summarize and share experiences and results accumulated from work; maintain good communication and exchange with team members.