Quality Auditing Analyst

Global Strategic

C$483-604[月薪]
现场办公 - 曼達盧永1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備, 停車位, 睡眠區

  • 職業發展

    工作培訓, 職業發展

  • 休假和請假

    喪假, 病假, 休假

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簡介

  • Conduct quality audits to evaluate compliance with standards and procedures.
  • Analyze data and prepare reports highlighting quality trends and issues.
  • Collaborate with teams to develop corrective actions and improve processes.
  • Participate in training sessions to enhance quality awareness.
  • Maintain documentation and support continuous improvement initiatives.

職位要求

  • Must possess a Bachelor’s/College Degree in any course  
  • At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.  
  • Must have excellent verbal, written, and interpersonal communication skills  
  • Must be customer service-oriented and detail-oriented  
  • Must be flexible, organized, adaptable, and proficient with Microsoft Office applications (Excel) 
英語語言客戶服務組織能力Quality Assurance (QA)
Preview

Pamela Henessy Palma

RecruiterGlobal Strategic

今天回覆超過十次

工作地址

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines

發布於 17 July 2025

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Global Strategic

未融資

501-1000 人

BPO 和呼叫中心

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