Duties and Responsibilities:

• Responsible for the management of assigned account.

• Acts as a liaison between various departments of the company and the client.

• Provides valuable feedback to management to ensure client satisfaction with the service.

• Monitors daily attendance of the handled deployees, collects daily time records and does timekeeping.

• Conducts employee orientation

• Works on reports, files important documents and communicates relevant information to the team member and client representatives.

• Cascades updates and directions from the client to handled deployees.

• Handles labor relations in coordination with the client's representative and with STEP's HR Supervisor.

• Implements Disciplinary Action (DA) following guideline on Due Process.

• Monitors billings and collections.

• Checks effectivity/renewal date of Service Contract.

• Submits reportorial requirements to OM and to client's representatives as required.

• Attends to other duties (relevant to account handled) that maybe assigned by immediate superior.

Please refer to job description.