Join our growing team! We're looking for passionate and dedicated individuals to be part of a pioneer batch for an exciting international account.

? Position: Customer Service Representative

? Account: AI Solutions US International (Pioneer Batch)

? Location: Onsite - Kpointe Building, Gilmore, Quezon City

? Schedule: Shifting Schedule

? Qualifications:

• Must be at least a 3rd year college level in any course.

• Minimum of 1 year experience in a call center or customer service environment.

• Preferably with experience in the restaurant order-taking industry (e.g., food delivery, online ordering).

• Articulate and possesses excellent English communication skills, both verbal and written.

• Demonstrates strong contact handling abilities and is an active listener.

• Willing to work flexible hours, including weekends and local public holidays as needed.

At Transcosmos, our mission is to leverage customer insights to always be client’s most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect. Transcosmos® emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As professionals, we work with pride, confidence and passion to fulfill responsibilities and accountabilities.

Rewarding Career

We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.

Connected Team

We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.

Intrinsic Values and Culture

We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.

Please refer to job description.