Customer Service Representative/ Technical Support Representative

KMDC Employment Services

急招
C$362-725[月薪]
现场办公 - 碧瑤<1 年經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補, 交通補貼

  • 員工表彰與獎勵

    績效獎金, 周年禮物, 月度獎, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    現場醫療服務, 健康維護組織

  • 額外福利

    年度公司旅行, 健身房會員資格, 睡眠區

  • 職業發展

    工作培訓

  • 休假和請假

    產假和陪產假, 病假, 休假

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簡介

  • Handle high volume inbound/outbound calls with professionalism and courtesy following Company guidelines.
  • Provide accurate information to customer inquiries, ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve issues efficiently, escalating complex cases to management.
  • Meet personal/team qualitative and quantitative targets within our BPO & Call Center industry standards.

職位要求

  • Must be 18 - 50 yrs. old
  • JHS & HS grad.(Old curriculum) Must have at least 6mos. Call center experience
  • College Graduate (No exp. needed)
  • Skills and Competencies: Effective communication, basic computer proficiency, and customer service orientation.
  • Responsibilities and Duties: Answering calls, addressing customer inquiries, and providing solutions to issues.
  • Qualities and Traits: Patience, empathy, ability to work under pressure, and attentiveness to customer needs.


英語語言客戶服務
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

今天回覆超過十次

工作地址

Concentrix. Baguio-AyalaLand Technohub, Building A, John Hay, Ordonio Dr, Baguio, Benguet, Philippines

發布於 14 January 2025

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KMDC Employment Services

未融資

少於50人

人力資源

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