Call Center Agent

Metacom Careers

C$615-861[月薪]
现场办公 - 奎松市1-3 年經驗高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain accurate records of customer interactions.
  • Work collaboratively with team members to achieve targets.
  • Adhere to company policies and procedures.
  • Continuously improve service quality through feedback.
  • Handle inbound and outbound calls, address customer inquiries, provide solutions, and manage accounts effectively.

職位要求

  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-2 years in a call center or customer service role preferred.
  • Skills and Competencies: Proficient in English, excellent customer service, problem-solving, and account management skills.
  • Working Conditions: Fast-paced call center environment, potential for shift work, and occasional overtime.
  • Qualities and Traits: Strong communication skills, patience, empathy, and ability to work under pressure.
英語語言客戶服務問題解決賬戶管理呼叫中心
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Eduard Lagman

HR OfficerMetacom Careers

回應率高

工作地址

Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

發布於 30 May 2025

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Metacom Careers

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101-500 人

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