• Assist customers with inquiries and provide relevant information about products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Document interactions with customers and maintain accurate records of transactions.
• Collaborate with team members to enhance customer service processes and improve customer satisfaction.
• Participate in training sessions to stay updated on product knowledge and customer service techniques.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skill
• Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset
• Working Conditions: Ability to work in a fast-paced environment with flexible hours