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Customer Service Representative
₱60-65K[Monthly]
Remote>10 Yrs ExpBachelorFull-time
146 Ultimate Rich Co., Ltd.
Customer Service Representative
146 Ultimate Rich Co., Ltd.₱60-65K[Monthly]
Remote>10 Yrs ExpBachelorFull-time
Remote Details
Open Country：Philippines
Language Requirements：English
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
Description
- Act as the primary point of contact for customer inquiries and provide prompt and accurate responses.
- Manage and resolve customer complaints effectively while maintaining a high level of customer satisfaction.
- Document customer interactions and feedback in the company's CRM system.
- Collaborate with other departments to ensure customer needs are met.
- Participate in training and development programs to enhance customer service skills.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 10+ years of experience in customer service or related roles.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Strong problem-solving abilities and conflict resolution skills.
- Qualities and Traits: Empathetic and patient demeanor when handling customer issues.
Suchat Kaochawat
HR Officer146 Ultimate Rich Co., Ltd.
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