IT Service Desk

Trinity Workforce Solutions, Inc.

C$716-835[Mensual]
No - Cidade do Quezon3-5 anos ExpDiplomaTempo Inteiro
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Descrição do Trabalho

Descrição:

  • Provide first-level technical support via phone, email, and chat
  • Troubleshoot hardware, software, and network issues
  • Manage and escalate tickets using ServiceNow
  • Administer user accounts through Active Directory
  • Collaborate with global IT teams to resolve issues efficiently

Requisito

- Minimum 3 years’ IT Service Desk experience in a BPO setting

- Hands-on expertise with ServiceNow (ticketing & incident management)

- Experience in Active Directory (user account administration)

- Background in international voice support

- Willingness to work onsite and on shifting schedules

technical supportservice nowactive directory
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RecruiterTrinity Workforce Solutions, Inc.

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Local de trabalho

Eton Centris. Epifanio de los Santos Ave, cor Quezon Ave, Metro Manila, Philippines

Postado em 05 August 2025

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Trinity Workforce Solutions, Inc.

Desfinanciado / Anjo

51-100 funcionários

Recursos humanos e recrutamento

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