• Handle customer inquiries and provide assistance through non-voice communication channels.
• Ensure customer satisfaction by promptly addressing concerns and resolving issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve performance targets and improve service quality.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong communication skills and attention to detail
• Qualities and Traits: Customer-oriented attitude and willingness to learn
• Working Conditions: Office environment with typical business hours