Laser Copier Field Technician
Faithm Printers
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Benefícios de Habilidades
Equipamento da Empresa, Desconto do funcionário, Subsidio de treinamento
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Provide technical assistance and support for customers encountering issues with products.
- Diagnose hardware and software problems and offer effective solutions.
- Troubleshoot network connectivity issues and guide users through setup.
- Document interactions with customers and track problem resolution.
- Collaborate with team members to improve service processes and customer satisfaction.
Requisito
- Diploma in a related field.
- Must have own motorcycle and have a valid driver licence
- 3-5 years of experience in technical support or customer service.
- Proficient in Customer Relationship Management, After-Sales Maintenance, Pre-Sale Product Demonstration, and Sales Training.
- Provide technical assistance, resolve customer inquiries, conduct product demonstrations, and support sales training efforts.
- Office environment with occasional remote support; flexible hours may be required.
- Strong communication skills, problem-solving abilities, and a customer-oriented mindset.
Human Resource FaithM
HR OfficerFaithm Printers
High response rate
Local de trabalho
FAITHMARCO TECHNOLOGIES, INC.. Unit A, Marian Rubi Townhouse, 1547 Diamante Street, corner Rubí, Santa Ana, Manila, 1009 Metro Manila, Philippines
Postado em 27 March 2025
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