• Assist customers with inquiries and provide accurate information about products and services.
• Respond to customer requests via phone, email, and chat.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain records of customer interactions and transactions.
• Promote company products and services to customers.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong verbal and written communication skills.
• Skills and Competencies: Ability to handle difficult customers with patience.
• Qualities and Traits: Friendly demeanor and a customer-focused mindset.
• Working Conditions: Office environment, may require shift work.