Transec BPO Solutions Inc. Chat & Email Technical Support

Transec BPO Solutions Inc.

C$489-611[Mensual]

Híbrido - Pasig1-3 Anos ExpBacharelTempo Inteiro

Derivações
Permissão de transporte
Recompensas e reconhecimento de funcionário
Bônus de desempenho
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa
Benefícios de Habilidades
Viagem Anual da Empresa, Quartos de Dormir, Panorâmica de Bem Estado
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Licença médica, Férias Deixadas

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HMO with dependent, life insurance, & incentives
Permanent hybrid work setup
Great working environment with real work-life balance
Fun & engaging company-sponsored events
Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
PRIOR BPO EXPERIENCE IS REQUIRED

Bachelor’s degree in any field.
Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
Work background in using chat and/or email communication is highly preferred.
Prior experience in a technical account is a huge plus.
Must have excellent writing skills in English; good speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work on night shift.

Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades das pessoasHabilidades InterpessoaisSuporte ao Back Office