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Customer Service Representative

$800-1.4K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
flamingo recruitment

flamingo recruitment

Overseas Social Media

$2-4K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
杭州追牛科技有限公司

杭州追牛科技有限公司

机器学习工程师

$5-10K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
Abel.ai

Abel.ai

Flutter Development Engineer (Remote)

$2.4-4.8K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
Gate.io

Gate.io

Social Media Associate

$1-2K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
Tapdeep

Tapdeep

Customer Service Manager

$1.6-2.6K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
SAFEPAL LTD.

SAFEPAL LTD.

Solana Developer

$4-7K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
BitX

BitX

Social Media Manager (X)

$200-400[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
FIZEN

FIZEN

BD Manager

$400-800[Monthly]
Remote1-3 Yrs ExpEdu not requiredFull-time
Venkate

Venkate

Recruiting Marketing Team Leaders for the New Exchange Launch

$6-10K[Monthly]
Remote1-3 Yrs ExpEdu not requiredPart-time
海南古黎巴巴贸易有限公司

海南古黎巴巴贸易有限公司

Bonusetu is looking for a Social Media Mogul

$800-1.2K[Monthly]
Remote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Bonusetu

Bonusetu

Community Manager

$200-400[Monthly]
Remote1-3 Yrs ExpEdu not requiredPart-time
Nestree

Nestree

Contract Business Development

$3-6K[Monthly]
Remote1-3 Yrs ExpEdu not requiredFull-time
Bitunix

Bitunix

Industry Researcher/Analyst

$2.8-4K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
BTX CAPITAL LTD

BTX CAPITAL LTD

Researcher

$3-5K[Monthly]
Remote1-3 Yrs ExpEdu not requiredFull-time
Deepcoin

Deepcoin

Growth Marketing Specialist

$3-5K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
MEXC

MEXC

Social Media Manager

$2-3K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
AIBIT PTE. LTD.

AIBIT PTE. LTD.

Derivatives BD

$1.4-2.8K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
LBANK

LBANK

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Customer Service Representative

$800-1.4K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
flamingo recruitment

flamingo recruitment

Customer Service Representative

flamingo recruitment

$800-1.4K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
Chat & Apply

Remote Details

Open CountryWorldwide

Language RequirementsEnglish | Chinese | Japanese | Korean

Job Description

Benefits
  • Employee Recognition and Rewards

    No Politics at Work, Performance Bonus

Description

  • Provide remote customer support for a leading cryptocurrency exchange, ensuring a seamless trading experience for trading users.
  • Providing professional customer support to users through real-time chat, email, and other communication channels.
  • Handling customer queries regarding account management, transactions, deposits/withdrawals, and platform navigation.
  • 24/7 rotating shifts (9 hours per shift, including 1-hour break) to ensure global coverage.
  • Delivered consistent service excellence by resolving customer issues efficiently and accurately.
  • Collaborate with internal teams, including Compliance, Risk, and Product, to resolve complex issues.
  • Leveraged in-depth knowledge of crypto trends and system updates to resolve customer issues effectively.

Requirements

  • Native or fluent English required; additional language skills (Chinese/Korean/Japanese) a strong plus.
  • Minimum 2 years of experience in the cryptocurrency industry, customer service, or relationship management required.
  • Excellent verbal/written communication paired with a service-driven attitude.
  • Familiarity with crypto trading, wallets, and blockchain fundamentals is a plus.
Customer Servicecryptocurrency

Yvonne Y

Assistant Manager flamingo recruitment

High response rate

Chat
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