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Japanese Team Leader (P 120,000 + work from home)

**Work from Home after 6 months of Onsite Training** 

One of the biggest shared services companies in the Philippines known to provide digital media services around the world. A big Business enterprise providing AI services and digital media assistant is now hiring for Japanese Team Leaders to protect the empire

Position:   Japanese Team Leader

Company:   American Digital Media

Industry:   Shared Service Philippines

Schedule:   5 days a week (Monday to Friday)

Salary:    P 120,000

Work arrangement: Work from home and Hybrid set up

Work from home permanently after 6 months of onsite Training 

Duties and responsibilities:

• Supervising a team of Japanese customer service representatives and service desks
• Handle the day to day tasks of the team including schedules and work force
• Ensure performance metrics of all Japanese TEAM are met and delivered
• Responsible for fostering a collaborative and high-performing team
• Responsible for coaching and training japanese speaking members
• Identify training needs and ensure teams have the appropriate tools to deliver the job,.
• Use Japanese language in coordination with top Management and stakeholders 
• Coach, Train and mentor the Japanese speaking employees 

·   Filipino who is JLPT N1 Passer or Japanese national with PH recognition

·   Candidate who speaks Japanese like a Native (N1 is preferred but not required)

·   Has experience supervising and leading employees

·   Has work experience in BPO, Contact Center, Shared Services or Japanese Company

·   College Undergraduates or Undergraduates can apply

·   Ability to manage a team of CSRs

·   Can start after 30 to 60 days or ASAP

·   Can handle a pioneer account or new Japanese team

·   Strong organizers of tasks and projects and respectful leaders are needed