Company: Starlight Business Consulting Services, Inc.

Location: Legazpi Village, Makati City

Job Qualifications:

• Bachelor’s degree (4-year course required)
• 3–5 years’ experience in an assistant or managerial role, with at least 1 year in government registration, licensing, and accreditation
• In-depth knowledge of tax laws, compliance requirements, and license renewal processes
• Familiarity with government agencies including:
• SEC, BIR, DTI, FDA, DOE, BSP, AMLC, DA, PAGCOR, DOLE, PEZA, and others relevant to business operations
• Strong coordination skills in handling applications/renewals with LGUs and national agencies
• Excellent attention to detail and accuracy in data and document management
• Strong communication and negotiation skills for internal and external coordination
• Proficiency in MS Office and documentation/reporting software
• Ability to adapt to regulatory changes and prioritize tasks efficiently
• Knowledge of quality assurance processes is an advantage

Key Unit Accountabilities:

• Oversee day-to-day operations of Licensing Services to ensure effective use of resources and achievement of performance targets.
• Implement service strategies in alignment with organizational goals and direction from the General Manager.
• Develop and review compliance protocols, policies, and monitoring systems to ensure regulatory adherence.
• Create and manage performance systems and continuous service improvement plans.
• Prepare and analyze service performance reports, taking corrective actions as needed.
• Provide technical and strategic advice on licensing matters to managers and senior leadership.
• Manage time-sensitive submissions, applications, and special cases with appropriate action and oversight.
• Resolve complex licensing issues and handle sensitive or critical cases with discretion.
• Ensure proper document management and compliance with the Data Privacy Act.
• Support and guide departments on licensing, registration, and accreditation with relevant government agencies.
• Develop and monitor Objectives and Key Results (OKRs) to improve employee performance and department efficiency.
• Translate management programs and strategies into actionable service delivery plans.
• Monitor legal and regulatory updates affecting licensing, registration, and accreditation.
• Lead special registration/accreditation projects and formulate efficient workflows.
• Review and ensure quality of documentation before submission.
• Plan and facilitate training programs to build technical, vocational, or managerial competencies.
• Strategize workload balancing across the department for optimal performance.
• Perform additional responsibilities as needed to support the General Manager and department objectives.

Job Type: Full-time

Pay: Php40,000.00 - Php50,000.00 per month

Schedule:

• 8 hour shift
• Day shift

Please refer to job description.