Customer Support for Travel & Reservations | Work in Makati/Ortigas
HR Spectacles
Job Description
Description
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Identify patterns in customer feedback to suggest process improvements.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
- Experience Level: Less than 1 year of experience in customer support or a related area.
- Skills and Competencies: Proficient in sales pitching and closure, strong organizational skills, customer-oriented mindset, and excellent problem-solving abilities.
- Working Conditions: Office environment with a focus on team collaboration.
- Qualities and Traits: Strong communication skills, empathetic, proactive, and adaptable.
Patricia Del Valle
Head of Talent AcquisitionHR Spectacles
Active within three days
Working Location
Manila. Manila, Metro Manila, Philippines
Posted on 28 May 2025
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HR Spectacles
51-100 Employees
Human Resources & Recruitment
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