Customer Service Representative | Open to Fresh Graduates

Transec BPO Solutions Inc.

C$246-491[Monthly]
On-site - PasigFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Others

    Company Social Events

  • Perks Benefits

    Annual Company Trip

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance 
  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Requirements

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino,


Customer ServiceProblem-SolvingCommunication
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Eden Alimojaned

HR & Recruitment AssociateTransec BPO Solutions Inc.

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Working Location

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Posted on 15 April 2025

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Transec BPO Solutions Inc.

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51-100 Employees

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