Customer Service Representative

Miranda HR

C$362-603[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Parking Space, Training Subsidy

  • Professional Development

    Apprenticeship Program, Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide excellent customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and effectively.
  • Maintain a positive attitude and ensure customer satisfaction.
  • Document interactions and feedback accurately in the system.
  • Collaborate with team members to improve service quality.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience needed; training will be provided.
  • Skills and Competencies: Strong English communication, customer service skills, proficiency in back office support, and call center operations.
  • Working Conditions: Office environment with potential for remote work, flexible hours.
  • Qualities and Traits: Patience, empathy, strong problem-solving abilities, and a willingness to learn.
English LanguageCustomer ServiceBack Office SupportCall Centre
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Luis Cruz

HR OfficerMiranda HR

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Working Location

Jupiter. Jupiter, Makati City, Metro Manila, Philippines

Posted on 09 July 2025

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