Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Professional Development
Scholarship Program
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide product information and support to resolve issues.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance service quality.
- Handle customer complaints with empathy and professionalism.
- Meet performance metrics and contribute to customer satisfaction goals.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No previous experience necessary; training will be provided.
- Skills and Competencies: Proficient in English communication, strong customer service skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide information about products/services.
- Working Conditions: Office environment with standard hours; may involve shift work.
- Qualities and Traits: Friendly, patient, and empathetic; able to handle stressful situations calmly.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines
Posted on 03 July 2025
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