Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

C$362-482[Monthly]
On-site - IloiloNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, HMO

  • Professional Development

    Scholarship Program

Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide product information and support to resolve issues.
  • Document interactions and maintain accurate records.
  • Collaborate with team members to enhance service quality.
  • Handle customer complaints with empathy and professionalism.
  • Meet performance metrics and contribute to customer satisfaction goals.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No previous experience necessary; training will be provided.
  • Skills and Competencies: Proficient in English communication, strong customer service skills.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide information about products/services.
  • Working Conditions: Office environment with standard hours; may involve shift work.
  • Qualities and Traits: Friendly, patient, and empathetic; able to handle stressful situations calmly.
English LanguageCustomer Service
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James Miranda

Recruitment associateSynlink Recruitment Outsourcing Co. Inc.

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Working Location

Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines

Posted on 03 July 2025

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