Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

C$605-727[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries efficiently while maintaining a positive attitude.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to improve service processes.
  • Assist in training new staff on customer service procedures.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or call center roles.
  • Skills and Competencies: Strong customer service and problem-solving skills, financial literacy, and experience with sales pipelines.
  • Working Conditions: Fast-paced office environment with a focus on team collaboration.
  • Qualities and Traits: Excellent communication skills, adaptability, and a positive attitude.
Customer ServiceCall CentreProblem SolvingFinancial LiterateSales Pipeline
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

More than ten replies today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 02 July 2025

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