Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide excellent customer service via phone, email, and chat.
- Handle inquiries, complaints, and feedback efficiently.
- Maintain and update customer records accurately.
- Collaborate with team members to improve service quality.
- Identify opportunities for upselling and cross-selling products.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field
- Experience Level: Less than 1 year of experience in customer service or call center environments
- Skills and Competencies: Strong communication and problem-solving skills, proficiency in CRM software
- Working Conditions: Office environment, may involve shift work
- Qualities and Traits: Patient, empathetic, detail-oriented, and a team player
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
1180 Building, Eastwood City Cyberpark. G Flr., Unit 103 International Centre For Inf, 1800, Eastwood Ave, Quezon City, 1110, Philippines
Posted on 17 June 2025
Explore similar jobs
View more similar jobsCustomer Service Representative/Newbie Friendly/ConcentrixUrgent
PolarisC$363-484[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Jhon Eric CastilloTalent Acquisition Specialists
Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.C$484-726[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
Roselle JayloBPO Recruitment Speacialist
Customer Service Representative
Neksjob PhilippinesC$484-605[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative
Amity Management Consultancy ServicesC$363-484[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
AMCS HRHR Officer
Customer Service Representative
JetSon Manpower AgencyC$363-605[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Kim SiguenzaHR Officer
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
