Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

C$374-623[Monthly]
On-site - Taguig1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee of the Month Award, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues swiftly.
  • Maintain a positive attitude and professional demeanor.
  • Document customer interactions and feedback in the system.
  • Collaborate with team members to enhance customer experience.

Requirements

  • Educational Qualifications: High School diploma or equivalent required.
  • Experience Level: 1-3 years in customer service or call center environments preferred.
  • Skills and Competencies: Proficient in English, excellent customer service skills, strong call handling abilities, and effective interpersonal skills.
  • Working Conditions: Office environment, with potential for remote work; may require handling multiple calls simultaneously.
  • Qualities and Traits: Strong communication skills, empathetic attitude, patience, and ability to work under pressure.
English LanguageCustomer ServiceCall CentreInterpersonal Skills
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James Miranda

Recruitment associateSynlink Recruitment Outsourcing Co. Inc.

More than ten replies today

Working Location

Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines

Posted on 29 May 2025

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