• 10+ years of experience in customer-facing roles, with at least 4+ years leading a team in a Sales, Onboarding, or Customer Success environment—a must.
• Experience leading teams that perform video-calls with customers—highly preferred.
• Excellent business-level communication skills in English for seamless interaction with customers and internal teams.
• Proven ability to analyze performance data, identify insights, and drive continuous improvement in team results.
• Strong leadership, coaching, and motivational skills, ensuring the team remains high-performing and engaged.
• Highly process-driven, with the ability to analyze, develop, optimize and automate high-scale business processes and flows.

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Please refer to job description.