CSR (Healthcare Radiology Scheduling)
E-Solutions IT Services
Job Description
Description
- Handle customer inquiries, provide assistance, and manage appointments.
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and accurately.
- Maintain in-depth knowledge of products and services.
- Document interactions and feedback in the CRM system.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficiency in the English language, strong customer service skills, and scheduling abilities.
- Working Conditions: Standard office environment with potential remote work options.
- Qualities and Traits: Excellent communication, problem-solving skills, and a friendly demeanor.
Joaquin Feliciano
Technical recruiterE-Solutions IT Services
Active today
Work Location
Concentrix - Bridgetowne Exxa. 8th Floor, Bridgetowne Business Park EXXA Tower, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 23 April 2025
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