CSR - Customer Service Representative

Accenture in the Philippines

Negotiable
Remote1-3 Yrs ExpDiplomaFull-time
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Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work


Other Benefits:

  • HMO on day 1 (₱400K Principal, Maxicare, ₱150K 2 Free dependents)
  • 18% Night Differential
  • IPB and MIPB (Annual Individual Performance Bonus/Monthly Individual Performance Bonus)
  • Leave credits available (10SL,15VL)
  • Life Insurance
  • Retirement Plan
  • Christmas Bonus


? DO NOT APPLY IF YOU STILL HAVE PENDING APPLICATION WITH ACCENTURE WITHIN THE LAST 12 MONTHS ?

Requirements

Please refer to job description.

Communication SkillsProblem SolvingEmpathyActive ListeningTime ManagementCustomer Relationship ManagementConflict ResolutionMultitaskingAdaptabilityProduct Knowledge
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Boss

HR ManagerAccenture in the Philippines

Posted on 12 April 2025

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