Configuration Analyst

Indra Philippines

Negotiable
On-site - Pasig1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Description

Responsibilities:

  • Manage the end-to-end product delivery by leveraging on configuration service capabilities to achieve time to market objective.

  • Ensure that the design, deployment and overall performance of all IT system and service configuration items are effective and adhere to IT standards and best practices.

  • Assess simple-medium, standard products and service request demands ensuring all requirements and required documents are complete and correct for implementation.

  • Prepare, configure and endorses all received requests to all implementing IT teams, 3rd party vendors/ Managed Services and monitors implementation within the agreed SLA.

  • Work closely with Network, IT & Managed Service Operations in investigation of all configuration related concerns, issue resolution, improve service delivery timelines and compliance monitoring.

  • Work closely with the Business Partnering team to understand the demands, help with prioritization and scheduling, and drive the engagement with the vendor.

Qualification:

  • Bachelor's degree in any IT related course.

  • At least 3 years' experience as a Configuration Analyst.

  • Can start immediately.

Requirements

Please refer to job description.

CommunicationProblem SolvingAdaptabilityTime ManagementTeamworkAttention To DetailCritical ThinkingOrganizationCreativityCustomer Service
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Boss

HR ManagerIndra Philippines

Working Location

11th & 12th Floors, Tower 1, Rockwell Business Center, Ortigas Avenue, Pasig City, Metro Manila, Philippines

Posted on 04 June 2025

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