Chat Support
GameOne PH
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Answer and Assist customers on their concerns and inquiries in an accurate and timely manner via Chat or call if required
- Assist customers and Process Same Day Delivery Orders
- Monitor customer complaints on social media and reach out to provide assistance
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Follow up with customers to ensure their issues are resolved
- Test Defective Returned items and Process it for RMA
- Check Promos and Update Prices on Ecommerce Platforms
Requirements
- Education: Bachelor's (Preferred)
- Experience: Customer Service Representative: 1 year (Required)
HR JADE
HR OfficerGameOne PH
High response rate
Working Location
6th floor, 115 Harvard. 115 Harvard, Cubao, Quezon City, 1109 Metro Manila, Philippines
Posted on 05 April 2025
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