Call Center Agent
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance, Medical Reimbursement
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, Life Insurance, Occupational Accident Insurance, HMO
Perks Benefits
Free Meals, Gym Membership, Parking Space
Professional Development
Job Training
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently.
- Maintain detailed records of interactions.
- Meet performance metrics in quality and productivity.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience needed; training will be provided.
- Skills and Competencies: Proficient in English, with strong customer service and people skills. Ability to manage accounts and demonstrate effective technical and digital marketing skills.
- Working Conditions: Fast-paced call center environment, requiring flexible hours and adaptability.
- Qualities and Traits: Strong work ethic, team player, and well-organized.
HR Kristine Dela Cruz
HR OfficerMiranda HR
Active within three days
Working Location
StarTek International. 69 Jupiter, Makati City, Metro Manila, Philippines
Posted on 29 July 2025
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