Call Center Agent

MD-TORCH Solutions

Urgent
C$362-482[Monthly]
On-site - BacolodNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Respond to customer inquiries via phone and email.
  • Provide accurate information about products and services.
  • Resolve customer complaints effectively and promptly.
  • Maintain detailed records of customer interactions.
  • Work collaboratively with team members to enhance customer satisfaction.
  • Adhere to company policies and procedures.
  • Meet performance metrics and targets.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No experience required; training will be provided.
  • Skills and Competencies: Strong customer service skills and proficient English communication.
  • Working Conditions: Office environment with potential for shift work.
  • Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Customer ServiceEnglish Language
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Anna Fuentes

Marketing AssociateMD-TORCH Solutions

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Working Location

SANPARQ. MXV6+M32, Lacson St, Bacolod, 6100 Negros Occidental, Philippines

Posted on 20 June 2025

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