Admin After Sales
Gladex Travel and Tours Corp.
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
HMO
Others
Company Social Events
Perks Benefits
Annual Company Trip
Professional Development
Professional Development
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional after-sales support to customers.
- Resolve inquiries and issues via phone, email, or chat.
- Assist customers with product usage and troubleshooting.
- Process returns, exchanges, and warranty claims.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
- Identify opportunities for up-selling and cross-selling.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh Graduates or Students welcome.
- Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
- Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
Rollen Regino
HR and Admin ManagerGladex Travel and Tours Corp.
Reply 3 Times Today
Working Location
Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines
Posted on 14 March 2025
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Gladex Travel and Tours Corp.
Unfinanced / Angel
101-500 Employees
Hospitality & Tourism
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