Key Responsibilities

• Project Planning and Execution: Your role involves meticulously planning, scheduling, and executing projects related to Office 365 deployments and upgrades, ensuring minimal disruption to operations.
• Problem-Solving and Decision-Making: You are responsible for resolving complex technical issues related to Office 365 environments, requiring quick thinking and strategic decision-making to maintain system integrity.
• Collaboration with Cross-Functional Teams: Engage with various departments to align Office 365 solutions with business needs, promoting seamless collaboration and enhancing overall organizational efficiency.
• Leadership and Mentorship: Demonstrate leadership qualities by guiding team members on best practices, sharing expertise, and fostering a culture of continuous learning within the IT/Support team.
• Process Improvement and Innovation: Drive innovation by identifying opportunities to enhance existing processes, optimizing Office 365 functionalities to meet evolving business requirements.
• Technical or Customer-Facing Responsibilities: Provide technical support to end-users, troubleshoot system issues, and offer guidance on utilizing Office 365 tools effectively, ensuring a seamless user experience.

Preferred Qualifications

• Experience in managing Office 365 in enterprise environments with diverse user bases.
• Holding advanced certifications like Microsoft 365 Fundamentals, Azure Fundamentals AZ-900
• Familiarity with emerging technologies such as AI integration in Office 365, automation tools, and knowledge of industry-specific software.
• Demonstrated experience in scaling IT operations, global deployment of Office 365, or implementing process improvements.
• Active participation in industry conferences/trainings.
• Proficiency in additional languages to facilitate global collaboration if required.

Compensation and Benefits

• Base Salary: Competitive salary based on experience and qualifications.
• Bonuses & Incentives: Performance-based bonuses, profit-sharing opportunities, and stock options.
• Health & Wellness: Comprehensive health benefits including medical and dental.
• Paid Time Off: Vacation days, sick leave, and personal days for work-life balance.
• Career Growth: Access to training programs, courses, mentorships, and professional development opportunities to enhance your skills and career progression.

Required Skills and Qualifications

• Technical Skills: Proficiency in Office 365 suite, PowerShell scripting, Azure AD, SharePoint Online, Teams, and Exchange Online.
• Experience Level: 3+ years of experience in Office 365 administration, experience in IT support roles, and a solid understanding of cloud-based technologies.
• Soft Skills: Excellent communication skills, problem-solving abilities, adaptability to changing environments, leadership qualities, and a customer-centric approach.
• Industry Knowledge: Understanding of IT security best practices, compliance requirements, and familiarity with industry standards and regulations.