1. Recruitment support 

Post job ads on job boards and social media platforms

Screen resumes and job applications

Assist with background and reference checks

Help prepare job offer letters

Support recruitment events, such as job fairs and career expos.

2. Onboarding

Ensure the preboarding process goes smoothly

Conduct new employee orientation sessions

Take care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc. 

Schedule meetings to discuss company policies and provide the employee handbook

Serve as the primary point of contact for new employee inquiries.

3. Record-keeping

Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation

Collect and organize employment and tax information

Assist with exit interviews and finalize termination documentation. 

4. Benefits administration 

Manage compensation and benefits documentation

Process payroll tasks, including employee sick leave and PTO

Resolve payroll errors and respond to related inquiries

Assist with payroll and benefits reconciliations, audits, and payment approvals.

5. Compliance

Work with line managers and employees to process compliance service requests

Maintain accurate compliance records and tracking tools

Undertake administrative duties necessary to fulfill compliance tasks

Escalate complex issues to Compliance Specialists when needed.

6. Performance management

Support in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits

Send separation notices to employees who are due for mandatory retirement

Provide departing employees with necessary documentation and process final or severance payments

Act as the point of contact for post-separation queries.

7. Employee relations

Handle employee grievances and complaints

Collect and process incident reports from various business units

Collaborate with the legal department to prepare Notices to Explain and ensure delivery

Arrange an administrative hearing and document the minutes of the meeting

Prepare and deliver notices of decisions and maintain company offense records.

• Proven experience as an HR assistant.

• Fast computer typing skills (MS Office, in particular)

• Hands-on experience with an HRIS or HRMS

• Familiarity with ATS software and resume databases

• Basic knowledge of labor laws

• Excellent organizational skills

• Strong communications skills

• Degree in Human Resources or related field