Sutherland Philippines Customer Service Agent | Wireless & Broadband Services

Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

C$368-614[月給]

オンサイト - 南ダバオ1 年未満の経験高卒正社員

職務内容

福利厚生

福利厚生
クリスマスボーナス
保険健康とウェルネス
現地での医療サービス, 生命保険, HMO
専門能力開発
従業員支援プログラム, 専門能力開発
休暇
出産・育児休暇, 病気休暇, バケーション休暇

説明

Handle customer requests professionally and sympathetically
Exceed client and company performance expectations
Maintain customer account information and records
Participate actively on a team working together to solve customer issues
Interact with client departments when escalations are required
Ability to handle stress, show empathy and not take difficult customers personally
Ability to work in a team environment accepting responsibility for decisions and how results may impact team

要件

High School Diploma or equivalent is required
With Customer Service background
Strong written and verbal communication skills
Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
Strong multi-tasking ability

問題解決英語テクニカルスキル対人スキル

Preview

Irene Nuguid

LeadSutherland Philippines

今日の返信件数は 10 件以上

勤務地

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines

掲載日 22 March 2025