• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints and issues promptly and effectively.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and prioritize tasks effectively
• Qualities and Traits: Positive attitude and willingness to learn