Philippine Business For Social Progress, Inc. Project Officer

Project Officer

Philippine Business For Social Progress, Inc.

C$599-719[Mensual]

En el sitio - Manila1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de vida, HMO
Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Abandonar Padre Solitario, Permiso especial para las mujeres, Dejar sin pagar, Salida por vacío

Descripción

Serve as key contact for information systems by answering calls and responding emails about ITIS and mandatory TB notification
Identify and escalate issues to appropriate person
Follow up queries where necessary
Complete call logs and related reports
May also have training (as resource person) and monitoring roles
Act as the main helpdesk personnel for both ITIS main app and ITIS Lite. This includes account creation, system troubleshooting and other concerns.
Assist in data generation activities based on request of stakeholders.

Requisito

Education: College graduate of any health-related course
Experience: With at least 1 year experience in dealing with private and public hospitals and clinicians; customer service experience an advantage.
Other/Special Skills: Superior listening, verbal, and written communication skills; proficient with computer office applications; familiar with proper phone and email etiquette; and possess strong interpersonal skills; Willing to undergo training in ITIS and Mandatory Notification; with critical thinking and creative problem-solving skills
Job Type: Full-time

Attention to detailProject managementTime managementPresentation skillsCoordination skillsCommunication skills (Oral and written)MS Office application suite skillsPower App and other applications