Customer Service Representative

JetSon Manpower Agency

C$599-719[Mensual]
En el sitio - Ciudad de QuezonNo se requiere ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    Seguro de vida, HMO

  • Tiempo de apagado y abandono

    Salir por enfermedad

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We are looking for Collections Associates to join our Australian Telco Collections Account. This role is ideal for individuals who are Senior High School graduates with no prior BPO experience, but who are eager to build a career in customer service and collections.

You will be responsible for assisting customers with overdue accounts, providing payment solutions, and ensuring a positive customer experience while meeting company targets.


Key Responsibilities:

  • Customer Interaction: Handle inbound and outbound calls to customers regarding overdue payments.
  • Account Resolution: Negotiate payment arrangements and provide solutions tailored to customer needs.
  • Documentation: Accurately record customer interactions and payment commitments in the system.
  • Target Achievement: Meet daily, weekly, and monthly collection goals while maintaining professionalism.
  • Customer Support: Educate customers on billing processes, payment options, and account status.
  • Adaptability: Work in a shifting schedule to support Australian time zones.
  • Compliance: Follow company policies, data privacy standards, and regulatory requirements.


Preview

Aaron Oficiar

RecruiterJetSon Manpower Agency

Más de diez respuestas hoy

Ubicación laboral

Eastwood, Quezon City, 1800 Metro Manila, Philippines

Publicado el 25 November 2025

Recordatorio de seguridad del jefe

Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.

Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente

  • retiene tu ID,
  • requiere que usted proporcione una garantía o recoja la propiedad,
  • le obliga a invertir o recaudar fondos.
  • recauda beneficios ilícitos,
  • u otras situaciones ilegales.
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