• Receive incoming calls from customers and provide excellent service
• Assist customers with inquiries, issues, and scheduling
• Document and track customer interactions in the system
• Develop and maintain positive relationships with customers
• Follow up on customer queries in a timely manner

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and organizational skills
• Skills and Competencies: Proficient in customer service and problem-solving techniques
• Qualities and Traits: Strong work ethic and ability to work in a team
• Skills and Competencies: Proficient in English, both written and verbal